This happened two weeks ago. climbing from the hotel to the hill, the guide did not take into account the pace of the guests when climbing and as a result everyone came to the site red and sweaty (at the top the guide gave everyone a bottle of water). When we arrived at El Nido airport, I was able to book another resort by myself. What an ignorant and horrible service! Good wi fi too! Find out more In the beach front villa we unfortunately had a worm in the shower and a lizard on the bed But would definitely come again!! Good internet. We look forward to having you back in our resort soon! The best relaxing holiday you'll ever have, My partner and I picked this spot to finish our Japan and Philippines honeymoon. We didn't leave any guest behind and ensured that they'll be guided and assisted until they reach the hotel we've contacted for them. One child 5 years old or younger stays free when using existing bedding. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Dear jasminj747, Thank you for taking the time to share your experience with us! We had 3 different rooms and I can recommend the beach view villa. We apologize for any inconvenience in your room and will follow up with our housekeeping team to ensure a thorough inspection of all guest rooms. Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation, This property accepts credit cards and debit cards; cash is not accepted, Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property. On the date of arrival, they texted me on WhatsApp when we were at Manila airport waiting for our flight to El Nido and they cancelled our reservation due to a power outage on their island. Everything was perfect from the start til the end. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If you need a break from the water, you can hang out in your room equipped with free WiFi. Staff is very very friendly! 40 min Average Duration. We've received impurities in some drums of the diesel bought to run the generators, which were damaged. 2 1 The best relaxing holiday you'll ever have Review of Cauayan Island Resort Reviewed April 18, 2023 My partner and I picked this spot to finish our Japan and Philippines honeymoon. more. A roundtrip airport shuttle is free during limited hours. By clicking ACCEPT ALL, you agree to the use of technologies such as cookies and to the processing of your personal data collected on the Internet, such as IP addresses and cookie IDs, for marketing purposes (including automatically matching ads to your interests and measuring their performance) by Cauayan Island Resort, Cauayan Island, Bacuit Bay, El Nido, Palawan, 5313, El Nido. There was only one set of shampoo, conditioner, shower gel, body lotion in the double room and it was not replaced during the 3 night stay. Recommend it 100%. You can also arrange for a picnic right on the shore. One day staff started repairing the motor of the boat right in the middle of the beach, so if you choose a villa on the beach line, take this into account. Services are operated by AirSWIFT. Strange places for sunset watching, either a suspension bridge-pier that is not equipped for this. Polite staff. Our team works hard to provide excellent service and the food is specially made to please most palates. We've received impurity in some drums of the diesel bought to run the generators and both were damaged. Jun 27, 2022 I DO NOT RECOMMEND this hotel. Indulge yourself in a perfect serene lifestyle vacation. We hope you'll consider coming back soon! For the refund, we've been processing it already. Dear jasminj747, Thank you for taking the time to share your experience with us! My fianc and I stayed at Cauayan Island for 5 days and we will definitely be back in 2025 with our in-laws! One day staff started repairing the motor of the boat right in the middle of the beach, so if you choose a villa on the beach line, take this into account. Address: Cauayan Island, Bacuit Bay, Palawan And there are small friendly sharks around the area spa area. Staff is very friendly and caring-couldnt ask for more! We hope to welcome you again someday and experience the real art of laid-back luxury. Cauayan Island, Bacuit Bay, El Nido, Palawan. Facilities. We appreciate your feedback and will work to address all of the issues that you have raised. Rest assured, you will be refunded as promised. To get to the property, guests need to transfer by boat and shuttle. There are more places to choose from in the, Frequently Asked Questions about Cauayan Island Resort. We were after a relaxing end to our journey, and boy did we find our paradise. The establishment is equipped to handle divers across all levels, from amateur to experienced. Enjoy free WiFi, a beach locale, and a full-service spa. Nice and clean territory. We hope to see you again soon! Staff is very friendly and caring-couldnt ask for more! 24-hour front desk The menu offers all kinds of cuisines and the breakfast buffet is diverse and tasty. Unfortunately, the power interruption was beyond our control, and we were unable to provide the level of service that we pride ourselves on. We would die to come back in the future. just loved everything from the start til the end.
CAUAYAN ISLAND RESORT - Prices & Reviews (El Nido, Philippines) Apulit Island (El Nido, Palawan) 1. Indulge yourself in a perfect serene lifestyle vacation. We apologize for any issues with pests in one of the rooms you stayed in, and we will be sure to address this with our housekeeping team. After 1 hour manager came to us with apologizes, but that was it and it not improved our stay and impression. Massage no-frills option for island seclusion, while Cauayan Island . Escape to a paradise of tranquility and haven of comfort. Diving is another highly recommended activity to do here, allowing you to explore bright coral reefs and diverse marine life. Dear Seaside536648, Thank you for taking the time to write this review. Yes, dry cleaning and laundry service are offered to guests. Unfortunately, the power interruption was beyond our control, and we were unable to provide the level of service that we pride ourselves on. A hidden paradise with the kindest staff, the best massages, unique Filipino style villas with a modern twist, (we stayed at the Beach Front Villa and a night in the Water Villa), an array of delicious cuisine (an endless amazing breakfast buffet), fun activities and the opportunity to see baby sea turtles the list goes onwe enjoyed it all. Couldnt ask for more. Guests must transfer to the property via boat and shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. just make sure to book as early as possible for the spa treatments..! The menu offers all kinds of cuisines and the breakfast buffet is diverse and tasty. Thank you for your understanding and please do not hesitate to contact us if you have further concernsorquestions. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 385 reviews #6 of 56 hotels in El Nido Location Cleanliness Service Value Is a luxury resort that embodies the pristine beauty of its natural surroundings and first class personalized services.
Cauayan Island Resort, El Nido: $406 Room Prices & Reviews - Travelocity Polite staff. There was only one set of shampoo, conditioner, shower gel, body lotion in the double room and it was not replaced during the 3 night stay. Airport shuttle This happened two weeks ago. We bit the bullet and opted for (standard) fully inclusive, and did NOT regret it. Detailed information on the purpose of their use and the possibility to change cookie settings can be found in the Privacy Policy. In order to provide services at the highest level, the Website uses cookies saved in the browser's memory. Garden On a side note: we unanimously voted the wagyu burger (on. We're thrilled to hear that you enjoyed your stay, especially the friendly staff, our activities, and the spa. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. From the rooms, views, activities and staffs, everything was perfect. On a side note: we unanimously voted the wagyu burger (on. Dear Road41520858723, Thank you for sharing your experience at Cauayan Island Resort! Live music is also scheduled every day 6 p.m. onwards. We will do our best to ensure that all future guests have a more enjoyable experience at our property. Check-in and check-out process was seamless and very well organised to accommodate our flight arrangements. Isolated from the mainland El Nido, you will feel that you are in your own little paradise with all the convenience +service. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Does Cauayan Island Resort have any great views? Bar We're glad to know that we were able to provide such a memorable honeymoon for you. In one of the rooms we had a lizard in the bed and a worm in the shower. We apologize for any inconvenience in your room and will follow up with our housekeeping team to ensure a thorough inspection of all guest rooms. Are there opportunities to exercise at Cauayan Island Resort? See our Privacy Policy for more information on how we use your data. Good internet. Pristine waters. Although I texted the Cauayan Resort many times, they have not refunded my money. In one of the rooms we had a lizard in the bed and a worm in the shower. The only bad thing I can say and I am glad it fell on our last day and not before - cause we would get really upset if so. Our mission has always been to provide with the best independent service and sufficiency. Beach towels are torn and faded. You can change cookie settings in the settings. The electricity went off at night and never came back the day after so they had to move all the guests to other hotels in el nido island, we were sad because we had one more night planned over there but I must say they handled the crisis very well. On the date of arrival, they texted me on WhatsApp when we were at Manila airport waiting for our flight to El Nido and they cancelled our reservation due to a power outage on their island. We had a spa treatment once and we had a short time for dinner so i asked if we could have the dessert after our spa treatment but the manager rejected this.. so i think this could have been better But would def come back again. Guests can make use of the in-room refrigerators and coffee/tea makers. We had 3 different rooms- i recommend the beach view/front villas. I booked this resort through their website and I paid the full amount for my reservation in advance.
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