If the airline still refuses to disclose the exact reason, go to option 3 and claim through a company their team of lawyers will surely be able to get more information. When it comes to flight delays and flight cancellations Wizz Air shares the same responsibilities as other airlines operating in the EU. They adapted the same law, making only minor changes. People of any age can get compensation if they are eligible for it. So, if there were, lets say, three of you travelling together, you may receive up to 1800. Wizz Air Compensation Claims. If you have travel insurance you may want to call them now to ask what to do next. You can check the exact requirements on our flight cancellation compensation page. File a claim to get it sorted out right away! Every time yourflightis delayed, cancelled or youve been denied boarding due to overbooking, and if you have to wait at the airport, the airline has to take care of you. Featured photo byAnthony BeckfromPexels, Your email address will not be published. Before starting any Wizz Air compensation claim, it is important that you collect the following documents: This document is essential to prove that you have purchased a ticket with Wizz Air and that you were to travel on a specific flight. How to find the ECC contact form and e-mail. From then on, you can submit a complaint form directly or send them an e-mail. To check your Wizz Air flight status, you can follow these steps: Alternatively, you can download the Wizz Air mobile app to check your flight status in real time and receive notifications of any changes. It depending on where the airline is based, you can claim for flight compensation up to 6 years back: Don't hesitate to use DelayFlight24 flight checker to find out how much Worker strikes fall into the category of "extraordinary circumstances", which prevents airlines like Wizz Air from having to pay. You can contact Wizz Air by the following means: Wizz Air Delayed Flight Vienna London: 250 Compensation, Due to delayed flight the passengers on Vienna London flight get 250 compensation, Wizz Air Cancelled Flight Bucharest Brussels: 400 Compensation, Passengers on Wizz Air Bucharest Brussels flight able to receive 400 compensation due to flight cancellation, Wizz Air Delayed Flight Bucharest Bologne: 250 Compensation, Due to delayed flight the passengers on Bucharest Bologne flight get 250 compensation, Wizz Air Delayed Flight Athens Malpensa: 400 Compensation, Due to delayed flight the passengers on Athens Malpensa flight get 400 compensation. Sometimes, the form might not work on the official site due to technical issues. How long does Wizz Air take to pay compensation? Once you've provided the relevant details, our experts will start work on your case and help you make a claim for compensation with the airline. First of fall, dont stress over it. In this case all you do is fill in a single form. In a few minutes we will process your request and we will Don't forget to submit a claim for Wizz Air flight cancellation compensation later. You can contact Wizz Air yourself. Dont be the 98%! Wizz Air compensation claim for lost or delayed baggage. The Rock Sanctuary next to Matenitsa Village EU261 Disruption Compensation and Expense Claim Form, 25 Bioluminescent Beaches (And Budget Hotels Nearby! Go to their website. Documents required to submit a Wizz Air compensation claim Theres one exception. Once disrupted, the passenger can claim compensation within a maximum of six years. How long does Wizz Air take to pay compensation? Netherlands (Eindhoven, Groningen, Maastricht), Norway (Alesund, Bergen, Bod, Haugesund, Molde, Oslo, Oslo Sandefjord Torp, Stavanger, Tromso, Trondheim). In the EU and UK, these amounts are fixed. That said, one of the most recommended claims company from friends has always been Claim Compass. 4. A safer option is to buy connecting flights with kiwi.com. Madrid to Paris with Turkish Airlines or WizzAir), Flights that depart from the EU and arrive outside the EU, operated by an EU or non-EU airline (e.g. We require evidence of prior direct submission (screenshot and airline reference number sent by Wizz Air to your email). Wizz Air hand luggage allowance has changed a few times recently. Follow the information regarding your flight and think if there are any other flights (or plans in general), that this flight delay is going to affect. To check your Wizz Air flight status, you can follow these steps: Alternatively, you can download the Wizz Air mobile app to check your flight status in real time and receive notifications of any changes. Of domestic flights, 0.00% were delayed over 3 hours. Which other expenses can you claim to Wizz Air? Frequently Asked Questions - Wizz Air Travelers are allowed to claim for past flights under EC 261 often you can still claim for flights in the past 3 years. Belgium (Brussels), Bosnia and Herzegovina (Sarajevo, Tuzla), Bulgaria (Bourgas, Sofia, Varna). Sometimes, if you contact the airline directly, they might be vague in their answers. What should you do next? Yes, you may still receive flight compensation, if you are eligible for it. No matter the age, nationality, airline, price of the ticket or travel insurance. Learn more about Kiwi Guarantee on kiwi.com! More about Wizz Air flight delay compensation rules further below. I'm planning to take to dispute resolution. If your flight arrives between 3 and 4 hours after your scheduled time at your destination, then youre in luck (well, youre not exactly lucky if youve spend so much time waiting, but still!). Mostly at least 2-3 years. Well, you might also hear this EU regulation referred to under other names, like EC261 or Flight Compensation Regulation 2004. First of all it is good to take note of the main information, such as departure airport, arrival airport and flight number (usually recognisable by the initials W8). compensation. ), Find your country and youll be taken to the specific website. You can also contact airport staff to ask them if they have any more information regarding your flight. It is important that you have the necessary documentation proving both the cancellation of the flight and the cost of the accommodation booking. Pilot strikes do not fall into this category. You can request a Wizz Air flight compensation in the following cases: In 98% of cases we achieved compensation. In the case of a successful confirmation of processability, it will issue the credit to the current account within the next 90 days. If there is no other flight or anything, just wait for more information. The rules are the same for all airlines operating in Europe, and they are the same for everyone. Flights ranging between 1,500 km and 3,500 km - Up to 400 per person. Wizz Air Compensation 2023 | Online Claim Form The 3 main options for your delayed flight compensation claim. However,do ask your airline about the reason if your flight is diverted for other than extraordinary circumstances (like a technical problem), you will be entitled to compensation! If Wizz Air is responsible for the delay, EU regulations say that passengers are owed up to $700 per person when they're delayed by 3 hours or more. Once the report has been submitted, the passenger must wait for the airline to locate the luggage. Now that youve found the contact option youre looking for, heres what you should include in your e-mail for your delayed flight compensation claim: I suggest that you be patient after you send the e-mail. To submit a claim for lost luggage, the Wizz Air compensation claim can be made directly to the airline. Terms and conditions. If your flights are operated by a non-EU airline and your origin is outside the EU, then you wont be entitled to compensation either under EC 261. The amounts are the same also for infants. Finland (Turku), France (Basel-Mulhouse-Freiburg, Bordeaux, Grenoble, Lyon, Nice, Paris). Option 2 (recommended): Through the European Customer Centers. As long as its a delay of 3 or more hours, and its due to the fault of the airline. How much can I claim if Wizz Air has cancelled my flight and I had booked accommodation? Required fields are marked *. Even infants who have a special, infant ticket and dont have a seat, are entitled to full EU flight delay compensation. You dont have to be European to be entitled to European denied boarding compensation. Claim Wizz Air EU261 Compensation up to 600 | AirAdvisor Flight numbers shown are estimates, based on internal databases and third parties. If your Wizz Air flight has been delayed more than 3 hours, cancelled or Passengers on Wizz Air Bucharest Brussels flight able to receive 400 compensation due to flight cancellation. Apart from that the airline still have an obligation to get you to your destination. If at some moment you'll need legal advice, contact us! What are the rules? Which company is the one to be held responsible if there are problems with the flight? Although many airlines state that a pilots' strike is a "force majeure or extraordinary circumstance", the reality is that this kind of situation is not covered as such by European regulations on air passengers' rights. . If you decide to work with flight compensation companies, mostly its only one document and signature. This can be done on the official Wizz Air website, and it involves filling in various pages and providing information and evidence to support your claim. It depending on where the airline is based, you can claim for flight compensation up to 6 years back: Don't hesitate to use DelayFlight24 flight checker to find out how much Poland (Gdansk, Katowice, Krakw, Lublin, Olsztyn-Mazury /Szymany, Poznan, Szczecin, Warsaw, Wroclaw), Portugal (Faro, Lisbon, Porto). Of course, one of the most important question to ask when it comes to a delayed flight compensation claim is how long the delay was. And thats it the rest is handled by professionals. It was established in September 2003. The value of the compensation is fixed and independent of the cost of purchasing the ticket, You can claim compensation after an air disruption by filling out the. In order to claim a Wizz Air compensation, it is necessary to understand whether the case falls within those described above. That's because for flight delay claims it is the time that you arrived that is important, not the time of departure. EU Regulation 261 amount is related to Wizz Air the flights distance: Check now your compensation, in just one click! Remember that in the event of a flight delay, cancelled flight or overbooking, you are entitled to a maximum of 600. Your under 2 years old can receive full flight compensation, too. Total flights: 440Flights on time: 133 On time rate: approximately 30.23% of all flights were punctualLong delays (over 3 hours): 1 Flight cancellations: 1. If the luggage is not found within 21 days from the date it should have been delivered, it is considered lost and a compensation claim can be made against the airline. hotels lost at destination or paid during the wait. Under EU regulations, Wizz Air should pay passengers up to $700 per person when they cancel flights at late notice that is, any flight cancellation less than 14 days before it was due to depart. It applies to all your Wizz Air flights, to all Wizz Air delays. However, we recommend you to submit a claim form directly with Wizz Air first, as this is what UK law now requires, and only after that to submit a claim with AirAdvisor. However, it is important to note that these compensations are not automatic, the passenger must justify the damage and the prejudice suffered. And they are registered in different countries. Be prepared that it may not be an easy communication. We'll assume you're ok with this, but you can opt-out if you wish. You can claim a Wizz Air compensation in the following cases: In these cases, you can file a Wizz Air compensation claim and request financial reimbursement for the inconvenience you have suffered. In fact, if a passenger buys a ticket to reach a certain airport, it is the company's duty to guarantee this service. If you're notified of the flight cancellation less than 14 days in advance, you may as well get flight cancellation compensation up to 600 per passenger. Which other expenses can you claim to Wizz Air? Flight compensation?..Consider it done! I am not consideringthis as a recommendation at all, as it will surely be more expensive and a worse off option than going with a claims company. In case of one-way reservations: Cancellation of the reservation must be completed up to 3 hours prior to the scheduled departure time of the flight. Unfortunately, in the vast majority of circumstances, this will happen because of extraordinary circumstances (Ill explain more below). Refundor) to do it on your behalf. No, it's one of the situations when you won't be entitled to Wizz Air flight delay compensation. Boarding pass is the best proof, but you can also use a letter or email from Wizz Air acknowledging fault. Wizz Air - Power of Attorney. Your connecting flight (first one) must be delayed. And if you claim compensation yourself, you have to know which law to refer to. 2018-2023 Refundor. Actually there is a fourth option when it comes to a delayed flight compensation claim claiming with a lawyer and perhaps even going to a small claims court. If you have suffered a delay, cancellation or overbooking, you need a proof that you were scheduled to travel on the flight in question. Our partners offer such services. Thanks to this law, it's possible to obtain flight delay compensation or cancelled flight compensation if youre booked on a flight in Europe that has some sort of serious disruption (including denied boarding because of overbooking). Up to 600 in compensation, dependent on the length of your journey. Well, what about when your flight was diverted? *Please note: some of the links on this page might be affiliate links. Often, a standard claim form is available. You can always choose to fill in your form here at Air Advisor instead. This document is essential in order to request your refund. 18/05/2023. For example, our partners let you file a claim online. And follow your Wizz Air flight status. 19/05/2023. There are national enforcement bodies in all the EU Member states. It is important to bear in mind that in order to claim a Wizz Air compensation for delayed or cancelled flights of 250 to 600, the flight must have been delayed for at least 3 hours to its final destination. compensation. You dont have to be a citizen of the European Union to be entitled to EU flight cancellation compensation. Otherwise, it will be difficult to prove that you have suffered an incident. Wizz air Flight Delay or Cancellations Compensation - Claim Now Passengers affected by a pilot strike are entitled to receive a Wizz Air compensation for the damages suffered. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Wizz Air flight cancellation compensation owed. With these two simple steps, you can immediately find out whether you are entitled to compensation. Refunds will be paid by wire transfer. But means that under the same circumstances your Wizz Air flight delay compensation is going to be the same as your friend's British Airways compensation. Apart from that Wizz Air still has an obligation to get you to destination or give you a full refund. Once you have all the documentation, it is advisable to complete the online Wizz Air compensation claim form and we will help you through the whole process to obtain the corresponding compensation. Submit all the information they are asking for. Yes, many travellers who have suffered delays, cancellations, and other issues have received compensation from this airline. Albania (Tirana), Austria (Vienna), Azerbaijan (Baku). You will have to provide a list of things you had in your baggage, to receive compensation up to 1300. Find out how much youre owed today. British Airways refused compensation on cancelled flight, blaming Covid Thus, the most important thing to do here is tosave all of you expense receipts and ask for the airline to reimburse you for these later. You can also request information from Wizz Air customer service, either by telephone or by email. Welcome views on this. We will now explain how you can file a claim and the Wizz Air compensation you are entitled to. In this case, try the ECC Net center and include this correspondence. This website uses cookies to improve your experience.