The recreational activities listed below are available either on site or nearby; fees may apply. Swim out suite worth the money - Review of Secrets Maroma Beach Riviera Booking a preferred club level room also means that you are in the buildings closest to the ocean. Apr 26, 2022 Rooms open to furnished balconies. Located in the Riviera Maya, south of Cancun, the 412-room, luxury Secrets Maroma Beach Riviera Cancun is a romantic, adults-only all-inclusive resort, set on a private white-sand beach lined with sunbeds and cabanas. by Social Media, Dear Mrs Veronica, Booking a luxury hotel in Mexico often means scoring access to stellar dining, swish rooms with whirlpools, and expansive beachfront pools. Fodor's Expert Review Secrets Maroma Beach Riviera Cancn Great locations and deals for every budget. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. Suites with swim-out access to a moat-like pool are available in the Castle section, and the Terrace Tower Suites have outdoor hot tubs. We attended a couple of group outdoor dinners that were fantastic. Secrets Maroma Beach Riviera Cancun - Adults only - Booking.com Despite this incident, we are glad to know that you would like to stay with us in the near future. By far our favorite was the Mexican restaurant. As a high-end all-inclusive,Secrets Maroma Beach Riviera Cancun hasenough features to make leaving the premises virtually unnecessary. Thank you once again for taking the time to share your experience with us, we can not wait to welcome you back home in the not distant future. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. We were delivered there via golf cart. We loved renting a Bali bed on the beach everyday and visiting the beach bar for good drinks. Pictures do not do this resort justice, it is simply amazing. Secrets Maroma Beach Riviera Cancun - Playa del Carmen, MX - Cvent 20,333 reviews #1 of 7 hotels in Playa Maroma Location 4.8 Cleanliness 4.9 Service 4.8 Value 4.5 2022 Travelers' Choice Best of the Best GreenLeaders Silver level Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. Secrets Maroma Beach Riviera Cancun, Mexico. I would recommend this location to anyone considering. Find more info about the property in the questions and answers. See all rooms (15) Secrets Maroma Beach Riviera Cancun - Adults . Ideally, we'd publish every review we get, positive and negative. The hip, elegant design consists of geometric wooden headboards, marble floors, and a mix of wood, marble, and rattan furnishings. Charges for extra guests may apply and vary according to property policy. Yes, dry cleaning and laundry service are offered to guests. Don't forget your sunscreen! Preferred Club guests receive free access to the hydrotherapy circuit. Front desk staff will greet guests on arrival. Thank you for rating your recent experience at Secrets Maroma Beach Riviera Cancn. You can have just about any experience you want at this resort. Rooms at the Excellence are more classically elegant than the modern, hip rooms found here at Secrets. The beach is the best we've been on! Im thrilled to say, its a great place to spend a few days to unwind. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. They did have some finger foods in there at all times but there is also some sort of restaurant opened all the time. Secrets Maroma Beach Riviera Cancun - TUI A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in. Secrets Maroma Beach Riviera Cancun is a AAA's 5 Diamond Award Winner property with 13 outdoor pools, 6 la carte gourmet restaurants, a buffet restaurant, a Coco Caf, a Barefoot Grill and a Preferred Beach Club exclusive for Preferred Club We thoroughly enjoyed staying here, it's perfect resort. Yes, it is 0.2 miles away from the center of Playa Maroma. Children younger than 18 are not allowed at this adults-only property. The beach here is amazing and the water is crystal clear. Please enter your travel dates like this: mm/dd/yyyy. However, green fees are waived at the Grand Coral Golf Course. ex. Secrets Spa by Pevonia. Decadent Honeymoon Suites have private plunge pools and Castle Island Suites . If we find any, we delete them and, if necessary, take action against whoever is responsible. The main pool consists of two adjacent ocean-view pools one with a swim-up bar that are surrounded by umbrella-shaded loungers and cabana daybeds. Junior Suite Swim Out. Himitsu is a hibachi-style Japanese restaurant where you can enjoy table-side teppanyaki cooking (reservations are required). However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. You can also visit a pool bar furnished with swim-up chairs, and serving refreshing drinks. We got some free massages and romantic dinner. Each finely appointed suite provides a relaxing sanctuary with modern, elegant dcor, luxurious linens and full Italian marble bathrooms. All rights reserved. Room service was great for the evenings we just didn't feel like going to dinner or needed a midnight snack. No pets allowed, but service animals are welcome, Service animals are exempt from fees/restrictions, Staff temperature checks are conducted regularly, Temperature checks are available to guests, Bed sheets and towels are washed at a temperature of at least 60C/140F, Commonly-touched surfaces are cleaned with disinfectant, Property confirms they are implementing guest safety measures, Staff wears personal protective equipment, Property follows sanitization practices of Intertek Cristal (3rd party expert - Global), Protective clothing is not available to guests, Property follows sanitization practices of Safe Travels (WTTC - Global), Shield between guests and staff in main contact areas, Guests are provided with free hand sanitizer, Property does not follow regional sanitization guidelines, Property does not follow a brand or regulatory agency's sanitization guidelines, Onsite COVID-19 testing (Antigen) is available, Property confirms they are implementing enhanced cleaning measures, Individually-wrapped food options are not available, Gap period enforced between guest stays - 24 hours, All Inclusive Secrets Maroma Beach Riviera Cancun, Secrets Beach Riviera Cancun All Inclusive. There are candles, fountains, and serene pools of water everywhere, plus carved wooden furnishings are handmade by Mexican artisans, and all guests receive champagne and refreshing towels upon arrival. In addition to the buffet, a wide range of high-quality dining options are available, including Japanese teppanyaki, French cuisine, a wine cellar with over 200 different vintages, and, for an extra charge, romantic dinners for two on the beach. There's no capacity for cribs at this property. During times of uncertainty, we recommend booking an option with free cancellation. Turn down service in the evening was a nice touch, although they tended to come a tad earlier than I would've liked, as I was usually getting ready for dinner. It is truly amazing! They offer the very best gym Ive seen at a resort. Balcony What are some restaurants close to Secrets Maroma Beach Riviera Cancun? The marble bathrooms provide toiletries, bathrobes and a hairdryer. Would not return again . The resort is impeccably clean and very well maintained. Room rates include meals and beverages at onsite restaurants and bars. Secrets Maroma Beach Riviera Cancun 20,524 reviews #1 of 3 all-inclusives in Playa Maroma Carretera Federal 307, Chetumal-Cancun Km. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. . Daniela Hernndez, Posted by a verified traveler on Jul 8, 2021, Jul 9, 2021 Each review score is between 1 and 10. Balcony Hammocks are scattered throughout the lush grounds to add to the peaceful atmosphere. CST# 2083930-50. Everything about this place is AMAZING!!!! Our first floor room was almost right on the beach (many buildings, so check on location when you book). On-site antigen/rapid COVID-19 testing is available for a USD 35 fee. What are some of the property amenities at Secrets Maroma Beach Riviera Cancun? Not that this team was bad, they just weren't as spunky as last time. The buffet was pretty typical of an all-inclusive, and we only ate there for lunch on one day because we didn't care for it. Youve found several options that fit your criteria, and you notice that one hotel charges for internet access and water sports, while its competitor down the beach offers free Wi-Fi and unlimited scuba diving. Check in - 0/5 I spent a long time reading reviews before choosing Secrets Maroma. The resort has meeting and event facilities that can accommodate six hundred. They do offer free things if you don't mind a hard sell. Kayak rentals, jet skis available nearby. Secrets Maroma Beach Riviera Cancuns rooms were renovated in 2018-19, giving them a chic and modern look. Mario, called us when our room was ready. I highly recommend Secrets Maroma Beach. Pool view A must try for us is the Hibachi at Himatsu. Palmaa - The House of AA Sports offerings at the resort include a nine-hole miniature golf course, beach and pool volleyball, archery, yoga, soccer, and tennis, with courts lit for nighttime play. I have stayed at other Secrets resorts, and I will say that they are very similar in design. For starters, you dont have to trek across the resort grounds to cool off and unwind. Swim out suites offer a furnished private terrace with direct pool access. Every time we visit they have made changes to the menu that are delicious and exciting to try. Secrets Maroma Beach Riviera Cancun - Tripadvisor Secrets Maroma Beach Riviera Cancun - All Inclusive - Adults only is a Preferred by Nature certified property due to its commitment with sustainability. He was so kind, contacted the front desk and took us to a room immediately. The most helpful contributions are detailed and help others make better decisions. -- free We stayed over the new year holiday. Air conditioning The room was spacious and opens in the back to a small pool that runs the length of the building. Daniela Hernndez, Aug 30, 2021 This means it was hot and the bugs could get to you but they were not bad. Ocean view Its safe to say that the highly positive reviews are absolutely accurate and I couldnt agree more. Send me emails with travel deals, special offers, and other information. The beach is lined with palapas and sunbeds, and there is a bar with adult-sized swings for guests to enjoy along with their cocktail of choice. Review tags are currently only available for English language reviews. The internet here could use a lot of improvement. business travel features to the top of the filter menu so you can find them faster. A light lunch can be had at the Barefoot Grill, and fresh seafood is the specialty at Oceana, where diners can eat indoors or al fresco in a casual atmosphere, although bathing suits are not allowed without cover-ups. by Sincerely, rica Reis / E-Concierge. Tulum Archaeological Site is 50 minutes' drive away. We hadnt made it past the lobby and got a high pressure pitch to attend a time share meeting. Free WiFi, Free self parking We also loved both the Italian and French restaurants. From Christmas, Location, style, and budget are probably the three most important factors for selecting an all-inclusive resort. Only negative is that food tends to be a little bland and servings smaller, probably due to all inclusive nature of the resort. Private dinners can be arranged on the beach for an extra charge. Dear wate8091,Thank you for sharing your detailed review about your stay at Secrets Maroma Beach Riviera Cancun.We are delighted to know you had a very relaxing holiday, that you enjoyed our location, expansive suites, pools, beach, cabanas and our outstanding service.Rest assured your feedback regarding our restaurants will be shared with our team as it will allow us to improve our service.We look forward to having the pleasure of welcoming you back again in the near future.SincerelyAlfredo MontaoSocial Media Coordinatorinfo.semrc@secretsresorts.com. Free WiFi, Private suite If you can't find what you're looking for, you can also send your own questions to the property. We are glad to hear that you enjoyed the staff's attention and the food, on the other hand we are sorry to hear about the renovation construction. There is a business centre available for corporate travellers. Daytime activities and evening shows are offered. Please check you have entered your email address correctly before continuing. You do not have to tip your servers and waitstaff to have a great experience at this resort BUT, when you pre tip bartenders or waitstaff, you will see an over the top level of service throughout your day. Book Secrets Maroma Beach Riviera Cancun (Adults Only) Playa del Carmen. Dear mrs_smith536,Thank you for taking the time to share your feedback about your stay at Secrets Maroma Beach Riviera Cancun.We are delighted to read that you had returned to the hotel on a second occasion and that this stay was as reasonable and comfortable as your previous visit.We do look forward to the pleasure of welcoming you back on future occasions to Riviera Maya.SincerelyAlfredo MontaoSocial Media Coordinatorinfo.semrc@secretsresorts.com. They have added theme lunches so the grill options are scaled back but everything is delicious, and the pizza oven is open every day! We stayed over the new year holiday. -- mini bar free For instance, the Rock Lobster, activity in the evening required a $150 purchase of a premium alcohol or wine, to attend, which seems like it should have been included with the Preferred Club, but was not. by Social Media, Dear Warren Tice, If youre on the fence in terms of the quality level of this hotel, dont be. They also have tables for dinner that are immediately available if you buy a bottle of wine - if you didnt the. This is an adults-only property and guests under 18 years old aren't allowed. With a refreshing oasis right outside your door, you are mere steps away from sinking into a world of relaxation and fun. The 15 Best Adults-Only All-Inclusives on the Beach - Oyster.com It has been a pleasure to be your host for your 41st birthday and be part of your special celebrations. The preferred lounge was supposed to have top shelf liquor but I'm not sure what they were. wait was 45 min. 624 feet Air conditioning Sincerely, . We need both a check-in and a check-out date to check availability. Secrets Maroma Beach Riviera Cancun Carretera Chetumal-Puerto Juarez Km. Despite the size of the resort, the restaurants dont feel crowded. We have visited this resort multiple times and know Andrea from the Entertainment team. Food is fantastic, along with the service. We reserved the Junior Suite Swim out room and were placed in Building 25. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. We reserved the Junior Suite Swim out room and were placed in Building 25. We also got a coupon for some free nights that we are not sure we can even use because of all the exclusions on it..Pros: -- room was decadent, clean, luxurious-- mini bar free-- free international phone calls to the US-- free wifi-- dinners and restaurants were above any all-inclusive that we stayed at-- pools awesome-- concierge wonderful, wait staff always friendly-- no kids on site-- ocean and beach site was idyllic-- fitness center small but adequate-- spa expensive but with coupons and premier perks worth it-- entertainment at night was wonderful -- liquor was good-- housekeeping good and prompt-- nightly entertainmentCons:-- time share and membership pitch always is high pressure and couched in a no pressure free breakfast. Ideal getaway for a beautiful tropical vacation. We sincerely apologize for the inconvenience, this is not the kind of vacation we plan for our guests.We would like to thank you for your feedback as it is of utmost importance for us to identify the specific areas where we have room for improvement, you can be sure that we will forward your comments to our Management for a proper follow-up.We respect that you decide to take another direction in future stays in the destination, however, if you decide to give us another opportunity, we will be delighted to receive you and deliver the memorable holiday experience that you deserve. If you don't want to do this and save 90-120 minutes of your life, don't go to the "free" breakfast they offer, no matter what they tell you it is. If this situation has been reported to your personal concierge, our diligent maintenance team could have resolved it. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The food was delish. more, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We may return, the staff is very helpful and the beach is beautiful-but the upsell did make the week less relaxing. Secrets Maroma Beach Riviera Cancun - All Inclusive - Adults only is a Preferred by Nature certified . This one at Secrets Maroma was in the middle of the property and opened on both sides. There were sometimes the drinks would arrive, and they werent even margaritas. Pros: All of the units are spacious suites, starting with Junior Suite Tropical View that measure 624 square feet (58 square meters). All patrons are treated to luxurious suites, some of which have direct access to the colossal pool. The beach is beautiful and the food is good for all inclusive. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This property offers free self parking and valet parking. The beautiful own beach is at proximity to this Playa del Carmen hotel. We recommend calling ahead to confirm details. I tried emailing the resort ahead of our stay since I wanted to do that for our Christmas dinner, but you aren't allowed to book it until you arrive at the resort. Secrets Maroma Beach Riviera Cancun - Tripadvisor Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM. Sincerely, We always get margaritas and always ask for Don Julio, which was used only if we were at the bar only to watch them make the drinks. Top room amenities include a minibar, air conditioning, and a flat screen TV. They also give you way more space to splash around than. Many of the ground-floor suites are swim-up suites; while they are certainly romantic, some guests note that ground-floor rooms dont get as much sun, making the swim-up feature a bit chilly. Although everything is very fresh, if you do not have an open mind, or above average pallet, you will need to modify some dishes.