We look forward to welcoming you back very soon to provide you with another memorable experience, just as you deserve. There are 2 restaurants on site, along with a snack bar/deli. Plus, Occidental El Embajador Hotel offers a pool and breakfast, providing a pleasant respite from your busy day. We are glad to see you enjoyed your time here at El Embajador, a Royal Hideaway Hotel.Best regards, Response from Guest Experience Manager on Mar 13, 2023. We apologize on behalf of the entire team that constitutes El Embajador, a Royal Hideway Hotel. Aunque nos hubiera gustado saber los inconvenientes que presento para as poder rectificar. Our go to hotel when visiting Santo Domingo! It makes us feel very happy that you have felt very comfortable in our facilities, we work very hard every day to ensure that our guests feel well cared for at all times. Thank you for your comments regarding your stay with us. Las Cotorras Garden Bar - This cocktail bar is located by the pool. El Embajador, a Royal Hideaway Hote 15,000 people like this 15,567 people follow this Prices are calculated as of 24/04/2023 based on a check-in date of 07/05/2023. Thanks for recommending us. We look forward to welcoming you back very soon to provide you with another memorable experience, just as you deserve. It is our pleasure to serve you. Also gardens are top. Dear Mr. Peter.Thank you for your message and your excellent comment, we really appreciate it. Therefore, what you express in your comment has surprised us a lot. , Wireless internet access A model for others to use. I have an automatic upgrade It will be a privilege to serve you. Response from Guest Experience Manager on Feb 20, 2023. During your stay you can enjoy the 5382 square-foot casino on site, featuring 30 slot machines and 10 gaming tables. We appreciate being your choice every time you visit Santo Domingo and it will always be a pleasure to satisfy you and fill you with joy and peace every time you visit us. We look forward to welcoming you again very soon to provide you with another memorable experience, just as you deserve. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. At El Embajador, a Royal Hideaway,everything is designed to ensure that couples enjoy one of the most important days of their life. El Embajador, A Royal Hideaway Hotel - Tripadvisor The all-day dining includes a breakfast buffet (for a charge), as well as lunch, dinner, and room service options. It will be a pleasure to welcome you and serve you again. Alegra mayor nos causa saber que ha confiado en nosotros y que volveremos a tener el honor de recibirle. There was a large selection of food and drink. We thank you for having appreciated all this and for having appreciated the slightest detail. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team and our Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. A clean pool surrounded by a meticulously maintained garden serves as the centerpiece of the hotel. We reached the room and the general manager greated us with a nice fruit basket and a card -this was nice- but they had stains on the desk. We did have a small problem trying to get breakfast; there were no tables available and some of the buffet food had not been replaced, and we stood around waiting with full plates until someone got up. El Embajador, A Royal Hideaway Hotel 1,145 reviews #8 of 128 hotels in Santo Domingo Avda. Dear Mr. Arvin: It is a pleasure for us to receive such a positive comment regarding your recent visit, from all the staff that is part of El Embajador, a Royal Hideaway Hotel thanks you for appreciating the attention we give to each of our guests with professionalism, kindness and excellence, since as you very well said, they contribute to make your stay a memorable and pleasant one in every way. Don't forget your sunscreen! We will pass on your comments to the entire team and I assure you that they will be pleased to know that your efforts have been appreciated. It is our pleasure to serve you. This luxury resort features a casino, a full-service spa, and 2 restaurants. Beautiful grounds, pool, and amenities. Very sincerely, El Embajador, A Royal Hideaway Hotel.Thank you. Cleanliness and materials used in the rooms did not irritate my allergies. It was modern, clean, and comfortable. Very sincerely, El Embajador, A Royal Hideaway Hotel. We look forward to welcoming you back very soon to provide you with another memorable experience, just as you deserve. Situated near shops and a gift shop 10 minutes' drive from Malecon Park, this 5-star El Embajador, A Royal Hideaway Hotel Santo Domingo offers 298 rooms 1.8 km to Downtown Center. Response from Guest Experience Manager on May 2, 2023. It is our pleasure to serve you. El Embajador, A Royal Hideaway Hotel - Tripadvisor We would like to inform you: Our VIP benefit included exclusive 10% off food and beverage (once per stay) * Exclusive 20% off spa services (once per stay) * Free self-parking. It makes us feel very happy that you have felt very comfortable in our facilities, we work very hard every day to ensure that our guests always feel well cared for. Our chefs strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. A fee applies for early check-in. From all the staff that is part of El Embajador, a Royal Hideaway Hotel thank you for appreciating the attention we give to each of our guest: with professionalism, kindness and excellence, since as you very well said, they contribute to make your stay a memorable and pleasant one in every way. Situated in the heart of Santo Domingo, the four-pearl Occidental El Embajador is within a short drive of the citys main financial, cultural, and historic districts. Dear Mr. Rafael: our main objective is your well-being. Response from Guest Experience Manager on Mar 28, 2023. Very sincerely, El Embajador, A Royal Hideaway Hotel. Verdaderamente, nuestro hotel est situado en una zona centrica cerca de todo. Use of this Web site constitutes acceptance of the Travelocity User Agreement and Privacy Policy. We went to the room only to discover we had missing toiletries such as conditioner (which we got after two calls) and hand cream (never got them). We had to clean our own table, but it wasnt that big of a deal. Best regards, Guest experience manager, Response from Guest Experience Manager on May 19, 2023, Dear Mrs. Laura: Thank you so much for choosing us as your hotel in Santo Domingo. Pamper yourself with a day at Bi Wellness & Spa, where you can enjoy mani/pedis, sports massages, and body wraps. In-room massages and hypo-allergenic bedding can be requested. Rating 10 - Excellent. Front desk staff will greet guests on arrival. For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM. Excellent hotel and spa - Review of El Embajador, A Royal Hideaway The pool area is very pleasant, the staff is friendly, and the rooms have good sizes. Expedia, Inc. is not responsible for content on external Web sites. We will pass on your comments to the entire team, and I assure you that they will be pleased to know that your efforts have been appreciated. 5 ensanche Naco 0.1 miles from El Embajador, A Royal Hideaway Hotel " Excellent food and wine outsta. The Wi-Fi was fast. one missing bathrobe and a set of slippers and we had to call 3 times to get that second set for my daughter. Mar 24, 2023. You're getting the lowest possible rate We Promise Opens in a new window, "Everything was perfect with the exception that the pool was under maintenance and did not notified me about it. , Internet access (complimentary), Available in some public areas: This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global). For reservations, contact the resort before arrival using the contact information on the booking confirmation. "Distinguido Sr. Javier.En primer lugar nos gustara agradecerle por tomarse el tiempo de compartir su puntuacin sobre su reciente estancia, hemos podido observar que no estuvo del todo satisfecho aunque nos hubiera gustado saber con palabras las razones para asi saber donde debemos de mejorar, sentimos mucho que no se sintieran suficientemente atendidos en esta ocasin, trabajamos diariamente para ofrecer el mejor servicio. Nuestro hotel es todo una mescla de modernidad,antiuguedad y naturaleza.Gracias de nuevo por esta revisin reconfortante sobre su estancia con nosotros, esperamos su prxima visita. Sarasota, 65 Ensanche Bella Vista, Santo Domingo 10110 Dominican Republic. Unacceptable.I hope to get a refund tomorrow, Area is safe and has lots of restaurant around, Liked: Cleanliness, amenities, property conditions & facilities. Provide a quality service with kindness, showing the client that we are attentive to him by listening to him. El Embajador, a Royal Hideaway Hotel | Santo Domingo | Barcelo.com A nuestras amplias habitaciones hay que sumar las magnficas instalaciones ejecutivas y servicios de lujo pensados para garantizar el confort de nuestros huspedes. We are very happy that you have felt very comfortable in our facilities, we work very hard every day to ensure that our guests feel well cared for at all times. Very sincerely. Lunch and dinner menu selections include an expected mix of local, seafood-centric Dominican delicacies, as well as Western favorites such as burgers, steak, and pasta. Send me emails with travel deals, special offers, and other information. It is our pleasure to serve you. Take advantage of the 5 conference rooms, business center, and airport shuttle. Response from Guest Experience Manager on Mar 25, 2023. Very recommend, our 2nd time in this Hotel, and we are in love with the location and staff. Very sincerely, El Embajador, A Royal Hideaway H, Response from Guest Experience Manager on May 12, 2023. We had called previously to arrange for late check out and when we went down at 1:50pm to the front desk to give up our room earlier as we were heading for drinks and snacks around at the Pool, the front desk lady suggest we should be heading out. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.Once more we thank you for sharing your experience with us and look forward to serving you again soon. There is no better reward for us than knowing that you enjoyed your stay to the fullest and that we exceeded your expectations. I can't forget James at the front desk who helped me extend my stay an extra because i was so pleased with the great customer service and amenities 10/10!!! We look forward to welcoming you back very soon to provide you with another memorable experience, just as you deserve. Late night fare is available from 24-hour room service. We are very pleased to know that you enjoyed a comfortable and pleasant stay in our elegant city hotel. The hotel attracts a large number of business travelers, and though some couples and families on vacation stay here as well, it's not ideal for touring the city's historic sights on foot. Really enjoyed our visit to El Embajador. We will pass on your comments to the entire team, and I assure you that they will be pleased to know that your efforts have been appreciated. The outdoor spaces vary widely from traditional Spanish Colonial at the El Jardin patio to contemporary elegance on the Royal Club level terrace. An enormous glass chandelier hangs over a grand piano and large potted ferns provide a splash of color throughout the lobby. We will pass on your comments to the entire team and I assure you that they will be pleased to know that your efforts have been appreciated. It is our pleasure to serve you. My husband, mom, and I loved our stay at the El Embajador! Airport (SDQ) airport, the closest popular airport to the property. Response from Guest Experience Manager on May 16, 2023. Das El Embajador, a Royal Hideaway Hotel empfngt Sie in guter Lage in der Nhe des geschftigen Geschftsviertels von Santo Domingo. It makes us feel very happy that you have felt very comfortable in our facilities, we work very hard every day to ensure that our guests feel well cared for at all times. Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy, Four Points by Sheraton Niagara Falls Fallsview, Renaissance Santo Domingo Jaragua Hotel & Casino, Hotels with an Indoor Pool in Sevierville, DoubleTree by Hilton Metropolitan - New York City, Hilton Grand Vacations Club Ocean Oak Resort Hilton Head, Wheelchair accessible (may have limitations), Wheelchair-accessible meeting spaces/business center, Pets and service animals are not allowed at El Embajador, a Royal Hideaway Hotel, Staff temperature checks are conducted regularly, Temperature checks are available to guests, Bed sheets and towels are washed at a temperature of at least 60C/140F, Commonly-touched surfaces are cleaned with disinfectant, Property confirms they are implementing guest safety measures, Property follows sanitization practices of Intertek Cristal (3rd party expert - Global), Property follows sanitization practices of Safe Travels (WTTC - Global), Guest accommodation is not sealed after cleaning, Electrostatic spray is not used for disinfection, Contactless food service / room service is not available, Reservation might be required for some facilities onsite, Property follows sanitization practices of Ecolab (3rd party expert - Global), Staff wears personal protective equipment, Food service has been amended for enhanced safety, Protective clothing is not available to guests, No shield between guests and staff in main contact areas, Guests are provided with free hand sanitizer, Property confirms they are implementing enhanced cleaning measures, Individually-wrapped food options are available, Individually-wrapped food options are available through room service, Gap period enforced between guest stays - 24 hours, Fee for buffet breakfast: approximately USD 22 per person, Airport shuttle fee: USD 50 per vehicle (roundtrip), Early check-in is available for a fee (subject to availability), RENOVATED El Embajador Royal Hideaway Hotel Santo Domingo, Occidental El Embajador Hotel Santo Domingo, El Embajador Royal Hideaway Hotel Santo Domingo, El Embajador Royal Hideaway Santo Domingo, RENOVATED El Embajador Royal Hideaway Hotel, RENOVATED El Embajador Royal Hideaway Santo Domingo, RENOVATED El Embajador a Royal Hideaway Hotel, El Embajador, a Royal Hideaway Hotel Resort, El Embajador, a Royal Hideaway Hotel Santo Domingo, El Embajador, a Royal Hideaway Hotel Resort Santo Domingo.