Women's Ultra-Light Cashmere V-Neck Sweater. It's as easy as that! All thats left to do is place your order by entering your personal data and choosing whether to create an account or checkout as a guest. These cookies track visitors across websites and collect information to provide customized ads. Sign up for exclusive access to dedicated discounts, news, and promotions. However, we know how important gifts are. This cookie is set by GDPR Cookie Consent plugin. No apology. The agent helping me with my return, (item was too small), went above and beyond to help me with the precess. However, due to COVID-19, we have been working with reduced personnel in order to ensure the safety of our workers and their families. These cookies ensure basic functionalities and security features of the website, anonymously. Our garments will get softer and softer over time, without compromising their quality in the long term.Please also keep in mind that if you are not satisfied with an item, it is possible to return it. Maison Cashmere Merino Cashmere Brioche Rib Sweatpants Ladies S - eBay I will never buy from them again. You also have the option to opt-out of these cookies. 1 April, I have been endlessly trying to get a returns label for an approved return, but quite clearly the company is doing all that it can to block any return and therefore refund. We are happy to hear you are pleased with your experience and appreciate your understanding.Kind regards,MaisonCashmere. Maison Margiela Green Cashmere, Wool, Cotton And Silk Round Neck Knit Sweater - Green. It goes against our guidelines to offer incentives for reviews. I'm relatively small/thin so it's quite hard to find a place that offers a nice range of colors to choose from whilst having good material sizes etc. Very pleased by this turtleneck,you get what you pay for. Link to Spider-Man: Across the Spider-Verse, I Think You Should Leave With Tim Robinson: Season 3, Link to All Tom Hanks Movies Ranked by Tomatometer, Link to What to Watch: In Theaters and On Streaming, Spider-Man: Across the Spider-Verse Reviews. Love that it is warm and light. Some of our favorite styles: Our Women's Cashmere Cardigans, which complete any look and are great for every occasion. Each time reached a recording that said they were closed. MaisonCashmere | The Pure Cashmere Destination Good value for money, but I had to cancel my order as it was unlikely to arrive in time. I discovered this site after placing my order and I was very hot thinking that I made a mistake, so many negative opinions.But I had a nice surprise, my sweaters arrived today, the order was made on April 6, so it took 2 weeks to get them. We then thought: if internet has shortened distances, we can reward the end clients by bringing them closer to the product. Plus, with 5 additional deals, you can save big on all of your favorite products. MaisonCashmere - Home - Facebook The sweaters are beautiful, and will be gifts. The cookie is used to store the user consent for the cookies in the category "Performance". 1 November, Our story starts in 2005, when we first began producing fine cashmere knitwear. Once your order is shipped, Washed my Maison Cashmere jumper in the same way for 1st wash and it is no longer wearable. Patricia Clarke order No IT29061-23,.Update! The cookie is used to store the user consent for the cookies in the category "Performance". These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. I wish I had checked the reviews before buying. 5. Hello Ann-Marie,Thank you for your review.We are happy to hear you are pleased with your experience!Best regards,MaisonCashmere. We are working towards making this possible. Received email now to assure me one order is completed , the other around Feb 20th. For this reason, we have unfortunately seen delays, for which we apologize.Please keep in mind, as clearly stated on our website as well as in our confirmation emails, that the production time indicated is an estimate. While we are generally able to meet our production estimates, this is an artisanal process which, in some cases, can longer than anticipated.Best regards,MaisonCashmere. Phone number: +1 646-968-0630. It may seem like a long waitbut for the money you'll save, you'll realize that . We use only the top express shipping companies worldwide to deliver your order. Eliminating these costs we are able to offer you the all-Italian quality you seek at convenient prices. Verification can help ensure real people write reviews about real companies. Hello C D,Thank you for your review!We are very happy to hear you are pleased with your order.To reduce our ecological footprint, we always try to limit our packaging as much as possible. Its no problem, you can return your items within 14 days of receiving you order. If you are not registered or have any questions regarding your order, feel free to contact our customer service. I ordered a V-neck jumper on 8 January and received an automated notification that my order would be shipped within 6-7 days. use to monitor its progress. Cashmere Mafia. In our women's knitwear and men's knitwear sections you will find our top selection of sweaters, cardigans and turtlenecks, warm and light for total comfort. Who is Maison Cashmere. We offer what we ourselves would love: all your favorite cashmere sweaters, at a fraction of the cost! Hello Donna,Thank you for your review.We are sorry you are not pleased with your experience.We completely agree: customer service is important. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Yes, in case of consistent orders it is possible to receive a special discount just for our business clients. Mumsnet carries some affiliate marketing links, so if you buy something through our posts, we may get a small share of the sale (more details here). Caesarea in Palaestina (diocese) Caesarea, Israel, official name Qeysarya, a modern town in Israel built near the site of ancient Caesarea Maritima; Caesarea Philippi, an ancient city at Banias, at the foot of the Israeli-occupied southern slope of Munt Hermon, Syria On the other hand, I was a little disappointed that the sweaters were packed in the same gift box. DO NOT USE THIS COMPANYNBIN RESPONSE TO COMPANY RESPONSE - NO PHONE CALLS WERE RECEIVED, EMAIL RETURNED AFTER I LEFT THIS FEEDBACK!!! You also have the option to opt-out of these cookies. Contact Us . Moreover, we remind you that it is always possible to cancel an order before it has been shipped.Upon checking your order history, we see that your order has since been shipped and delivered, and we do hope the recipient was pleased with the item.Our customer service team will remain available should you require any further assistance.Best regards,MaisonCashmere. I have been patient but if you cant supply as stated then at least be honest about it. Maison Cashmere - Poshmark There is no address or proper contact details - except through the non existent Customer services. Baccarat Rouge 540 Eau de Parfum. Hello Joanne,Thank you for your review. Appalling customer service. There are a total of 6 active coupons available on the MaisonCashmere website. This cookie is set by GDPR Cookie Consent plugin. All rights reserved. We believe that the excellence of cashmere is unparalleled. So disappointing! Caesarea - Wikipedia My experience was amazing, so I felt compelled to write a review. We still do today, for our brand, for major chain retails and for important designer labels. Hello Anda,Thank you for your review.We are happy to hear you are pleased with your jumper!We do apologize for the delay incurred on your order. We strive to offer the best quality at the best prices online; in turn all we ask for is your patience. We're happy to help. 31 March, The actual garment measurements are listed in the product area, and I measured in inches, the size of my favorite sweater to ensure the size medium I ordered would be comparable. MAISONCASHMERE SRL SOCIETA BENEFIT. While we are generally able to meet our production estimates, this is an artisanal process which, in some cases, can longer than anticipated.Best regards,MaisonCashmere. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The cookies is used to store the user consent for the cookies in the category "Necessary". If you have received your purchase and would like to share your experience, click here to sign in and leave a review. We also use third-party cookies that help us analyze and understand how you use this website. We care about getting your purchase to you quickly and securely. I want to warn any would be purchaser to hold fire as there are many other trusted and far superior cashmere companies available on line. Analytical cookies are used to understand how visitors interact with the website. This process also determines how a garment will age: cashmere that is fulled to be ultra-soft right away will pill excessively, while cashmere that starts out firmer will become softer with each wash and wear and will ultimately have a longer lifetime.For us, cashmere is a lifelong investment. I received my jumper after 6 weeks. with updates on movies, TV shows, Rotten Tomatoes podcast and more. Not very impressed with this company so sadly I will not be ordering from them again . MaisonCashmere Reviews | Read Customer Service Reviews of eu We use dedicated people and clever technology to safeguard our platform. Anyone can write a Trustpilot review. The return period is extended to 60 days for all orders placed through account. Best regards,MaisonCashmere. When I emailed yesterday to say it had been 10 days, and requesting an update on my order, I received no reply. Actually Maison Cashmere does not warrant even 1 star. Terms and Policies Hi Max,Thank you for your review! We apologize for taking longer than usual to respond.We have since updated our procedure. We have dedicated an entire section to information concerning payments. Our Women's Cashmere Turtlenecks, for warmth and comfort on cold winter days. The agent also opened your exchange order and put your new item into production. Track & Trace - Help Center - MaisonCashmere.com It did arrive eventually and before Christmas but the cashmere is not very soft compared to other cashmere sweaters I have bought him over the years . Please note that it always possible to cancel an order and receive a full refund for it, as long as it has not yet been shipped. We do not know what may have gone wrong in your case, but as we do make all of our items to order, it is important to us that we produce exactly what our clients wish to receive. Please enter your email below and we will send you a link to reset your password. MaisonCashmere Reviews | Read Customer Service Reviews of eu We are at your complete disposal to assist.Best regards,MaisonCashmere. It does not store any personal data. We suggest that you register, so that you will always have your details on hand, such as your points balance and order history. Visit our Help Center . Dear Sarah,Thank you for your review. While we generally are able to maintain our production estimates, this is an artisanal process which does on occasion take longer than expected. Simply measure your favorite sweaters as shown in the video, then compare your measurements to ours. I received my jumper after 6 weeks. Our customer service is available: Monday to Friday 9.30 am / 6.00 pm (GMT+1). All opinions shared on MaisonCashmere are written solely by verified buyers. save hide report. And while we know it may seem easy to win you over with words, we prefer to let our actions speak for us. Monday to Friday 9am/1pm & 2pm/6pm (Italy time zone) I would use them again, but leave a much bigger time margin. Hello Patricia,Thank you for your review.As you know, we make each of our items to order. I have been patient but if you cant supply as stated then at least be honest about it. Washed my Maison Cashmere jumper in the same way for 1st wash and it is no longer wearable. My garment was made within the 6-8 day timeframe (even though this is the holiday season) and it was shipped FedEx priority. Maison Cashmere - Overview, News & Competitors | ZoomInfo.com That is why we choose a fulling process that results in the ideal blend of soft and firm. It would be more honest for Maison Cashmere to say that they deliver the items after a much longer period of time than 6-8 days. Check out our Women's and Men's knitwear collections: fine and elegant pure cashmere sweaters. It seems now that your standards have slipped. Nobody answers the phone, nobody returns my emails. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Appalling customer service. Get a $40 Bonus Note! I bought a jumper online expecting it to be shipped within 7 days as per the shops instructions. We'd be happy to provide a full reply, to better explain what happened.At the time you placed your order, our return procedure was not yet automated, meaning that an agent would personally reach out to assist with each one.While do always try our best to reply to all of our customers in a timely manner, due to both the holidays and COVID-19, we had received an unprecedented volume of support of requests. I also sent 4 emails to customer serviceno response. . Their Customer Service is non existent. Buy easily online directly from the producer! They cost $227 each. $1,188. Four ambitious women who have been friends since business school use their close-knit relationship as a support line as they try to crack the male-dominated glass ceiling of the . I wish I had reqd the reviews first. Im a registered client, how can I make a purchase? 6 January, If you have an outstanding order, we ask that you to contact us to check whether it is still possible to ship to your new address. Shop Maison Francis Kurkdjian Online | Nordstrom The show followed the lives of four ambitious women, longtime best friends since their days at business school, as they try to balance their . wash all my cashmere in a very cool I wash all my cashmere in a very cool, very low spin wash using a gentle washing product and dry outdoors. The quality was very basic. It goes against our guidelines to offer incentives for reviews. Dear Sarah,Thank you for your review. 1 May, Duty and taxes are also included for orders under AU$ 1000. This website uses cookies to improve your experience while you navigate through the website. Completely altered the structure of sweater. Analytical cookies are used to understand how visitors interact with the website. I started the thread a few years ago, never bit the bullet to buy those joggers that I was so in love with. They cost $227 each. I was wary of ordering from here due to reviews around shipping delays, but I was prepared to be patient and I'm very glad that I was.There was a delay in shipping, but they emailed me to let me know and it arrived a couple of weeks later.It is a beautiful item, well packaged, tracked shipment and good quality. A new-cardmember exclusive. For this reason, we will always ensure that your personal data be protected. These cookies ensure basic functionalities and security features of the website, anonymously. Anyway delays apart, the product is wow! Hello Sam,Thank you for your review.We are sorry you are not happy with your experience, and have looked into your order history to provide you with a full response.We do see that you placed an order on Dec. 26th for an item that generally requires 2 business days to be ready. I tried immediately to stop the order and notified the bank. I was wary of ordering from here due to reviews around shipping delays, but I was prepared to be patient and I'm very glad that I was.There was a delay in shipping, but they emailed me to let me know and it arrived a couple of weeks later.It is a beautiful item, well packaged, tracked shipment and good quality. I tried immediately to stop the order and notified the bank. As long as people are kept up to date regarding orders then they are worth waiting for . I would use them again, but leave a much bigger time margin. Can I order an item made from a different kind of yarn from those offered? By clicking Accept All, you consent to the use of ALL the cookies. Not very impressed with this company so sadly I will not be ordering from them again . 2023 Trustpilot A/S. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. The garment ordered was crazy small (I am size 10-12 ordered medium, it was more like extra small). Send us an email. You can reach us Monday to Friday, 9am-1pm & 2pm-6pm (ITALY TIME ZONE), excluding holidays. By clicking Accept All, you consent to the use of ALL the cookies. Today, we can offer a vast selection of our best styles in only the finest 100% cashmere.Quality knitwear at excellent prices, which we produce especially for you. 5,550 Followers, 1 Following, 302 Posts - See Instagram photos and videos from MaisonCashmere (@maisoncashmere) Monday to Friday9am/1pm & 2pm/6pm(Italy time zone). I've inquired by message/email without response, and I've called several times but the line is always busy or they are closed (1pm on a Thursday). With MaisonCashmere you can buy quality cashmere knitwear directly from the producer; we will make your items especially for you in only 20 days, saving as much as 50%. These cookies track visitors across websites and collect information to provide customized ads. I use it as a wrap and sometimes as a scarf. I did not believe that I will receive my jumper anymore. They never responded. The quality was very basic. > Ive added another Star, will update when I receive my order!Received my order , beautiful items as were other items I have had previously. Hello Julie,Thank you for your kind review.We are happy to hear that you are pleased with your experience!Best regards,MaisonCashmere. Each of your requests will be followed by someone who has been creating quality knitwear for years, and in this case is able to do so at unparalleled prices. The selection of raw material is without a doubt one of the most important stages in the creation of an exclusive item. Ive been surpirsed to read the reviews left by others cause in fact this company always been serious with my orders. It may seem like a long waitbut for the money youll save, youll realize that it was worth it. 2023 Trustpilot, Inc. All rights reserved. Great product. Please note that it always possible to cancel an order and receive a full refund for it, as long as it has not yet been shipped. Returns will always be at your charge for orders under $150. CA$ 167. Wanted to exchange for different size. To help you choose the right size, we have added a chart to each product indicating its specific measurements. 3 reviews IE May 11, 2023 Maison cashmere sweater unwearable! It cost 147.00 and they are offering me 15.00 compensation!! Should you require assistance, please send us as email and we will reply as soon as possible! Were sorry, unfortunately you cannot change an order once it has been confirmed. Simply choose the item you prefer, choose your size and color, then click Add to Shopping Bag. 5. VIA CASSIA PER SIENA, 40 Excellent consumer service. For shipment to the UK, please see our dedicated website maisoncashmere.co.uk For shipment to Italy, please see our Italian website maisoncashmere.it For shipment to Germany, please see our German website maisoncashmere.de For shipment to France, please see our French website maisoncachemire.fr For shipment to other European countries not listed above, please see our European website eu.maisoncashmere.com For shipment to Canada, please see our Canadian website ca.maisoncashmere.com For shipment to the USA or another country not listed above, please see our International website maisoncashmere.com. Hello Joanne,Thank you for your review. We are offering 1 amazing coupon codes right now. Women's Cashmere Sweaters & Cardigans | MaisonCashmere 50026 S. CASCIANO IN VAL DI PESA (FI) ITALY. Want to know more about our quality, sizes and colors? Maison de Mode. However, due to COVID-19, we have been working with reduced personnel in order to ensure the safety of our workers and their families. Buy easily online directly from the producer. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. On the other hand, I was a little disappointed that the sweaters were packed in the same gift box. While we are usually able to meet our estimated ship dates, occasionally there are delays which are beyond our control.We are sorry if you feel we have not been communicative. I wish I had checked the reviews before buying. I also ordered a sweater for Xmas and it arrived with a bit delay, but honestly has been the first time. However, we know how important gifts are. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Cashmere sweaters $65 $100 Size: L Maison Cashmere . Unlike many flash sale sits, we produce all our items upon order. Hello Prune,Thank you for your review.We are sorry to hear you are not pleased with your experience.As clearly indicated on each page of our website, we provide a made-to-order service. The stitch finish is very well done. I bought two expensive cardigan sweaters that pilled so badly in a short period of time that they didnt even look like cashmere, just some low-quality fuzz. We also ensure all reviews are published without moderation.