There were some shuttle passengers in line behind me at the front desk, they mentioned there actually was one free seat; however, there would not have been room for my large bag. I asked for a 19.00 credit to cover the cost of the mat and was denied . Find us near popular attractions like the Chicago Theatre, just steps away. Merge onto I-190 E. 1.9 miles. Now $165 (Was $179) on Tripadvisor: Renaissance Chicago O'Hare Suites Hotel, Chicago. I consider this horrific customer service failure. fries done to perfection. Comfort and convenient hotel near Chicago O'Hare. The reasonably priced menu is the same for the R-Bar and the Asado restaurant. The rooms fall short on cleanliness for a Marriott brand . Renaissance Chicago O'Hare Suites Hotel: Parking fee - See 1,288 traveler reviews, 492 candid photos, and great deals for Renaissance Chicago O'Hare Suites Hotel at Tripadvisor. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. They all knew the exact attention and timing for a solo traveler. The bathroom was spacious and nice. Also, an aveda bar soap and travel-sized body lotion were provided. Advance reservations can be made here. The floor looked so as dirty I could not step on it barefoot.- The furniture looks dated and worn with lots of dents, scratches and stains and the curtains had dirt spots on them.- Also, just because I was curious, I checked out the fitness room and it is definitely in need of a refresh and has very limited and older equipment. Our setting in the heart of Chicago provides easy access to explore the Rosemont Theatre, the Fashion Outlets of Chicago, and the Donald E. Stephens Convention Center, all a short trip from our 362 spacious suites. I would have stayed elsewhere had I been told this. The hotel is 2 blocks down on the Left.Total Est. The hotel sits on the right side of the street midway down. You have to listen to a long list of options, then stay on hold and hope someone actually answers the line. Renaissance Chicago O'Hare Suites Hotel - Booking.com I like the location to the airport and the location to the highway and train. (I was a little worried line could be long on the way back). Connecting you with locals and experiences deeply rooted in the neighborhood. Make a Left turn onto Sunset Ridge Road. The furniture, carpet, and shower tiles felt a bit dated, and did not/could not appear deep-cleaned, but the bedding and towels were perfectly clean. We did drive to a restaurant, but hotel looked like it had a nice full service restaurant. Check in and front desk support, very professional. Airport tax and fees may apply. Exit O'Hare towards downtown Chicago on I-90. Get inspiration and plan your next getaway. Large parking lot able to accommodate busses and RVs along with Semi Trucks and trailers. I would avoid this place at all costs unless you want to be ripped off and endure a sleepless night . After waiting 5 minutes with no answer, I decided to take a cab back. A decent hotel just a few minutes drive from the airport. The hotel has a free shuttle to the airport, if that is why you are looking for a hotel in the area. Room was very spacious. 's' : '' }} & {{ searchbox.parking }} {{ filters.pluralize(searchbox.parking, 'Day') }} of Parking, for {{ searchbox.rooms }} {{ searchbox.rooms | pluralize('Room') }}, {{ searchbox.package == 'PSFS' ? firm enough for my taste. Mostly OK but they miss the mark on many items! Staff in the hotel and the restaurant were efficient and friendly; a shout-out to Trisha, who seated me, my waiter Baza, and Rosa, who stopped by to check on my meal. This hotel does not provide a shuttle service. Beautiful room. Exit at Cumberland South, 79A and turn right. Enjoy mini-fridges, pull-out sofas, an indoor pool, a fitness center, a Starbucks Coffee shop in the lobby, and a free 24 hour airport shuttle. From the moment you step into our hotel's modern lobby, we provide everything you need for a first-class stay in the Theatre District. In the end, I just wanted to get home after a long trip but the return shuttle service was horrible. Delight in contemporary hotel rooms and suites near the Riverwalk, each of which offers a host of fantastic amenities. However there were a few things that needed repair. 4-star hotel located in O'Hare. Waiting for the next shuttle isn't a big deal if they come frequently, but waiting another 45 minutes would have been unbearable given the long drive I had ahead. Also only one pack of coffee. United States Thats extremely frustrating since the website showed that king beds were available and I even paid a bit extra for it. $11-13/glass wine. Click the link below to see what people are saying. Escape the hustle and bustle of the city and take a dip in our indoor hotel pool, a peaceful oasis for your ultimate relaxation. I parked my car, I was picked up and transported to themore, Serving Schiller Park and the Surrounding Area, He stays in touch, through out the parking time period. Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests. All 362 rooms are upscale and modern non-smoking suites. A/C and temperature control worked great. Overall, a comfortable stay. The drivers should really offer assistance as helping some get one was a bit of a struggle.We were dropped off at the hotel and it took quite some time to get everyone checked in. Mobile Key. My luggage was large and I didn't want him to have to unload everyone else's to get mine out if there wasn't going to be a seat. Park your car in covered parking. Many travellers enjoy visiting Frank Lloyd Wright Home and Studio (10.4 km), Garfield Park Conservatory (14.8 km), and Frank Lloyd Wright's Unity Temple (11.1 km). Overall its a pretty good place to stay at. Chicago, IL 60631. Does Renaissance Chicago O'Hare Suites Hotel have airport transportation? Use of city cabs may result in higher fares. Evening lounge service was really bad. Read our. Please see our partners for more details. Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay. I have stayed at this property many times and it always has been positive. more. If you are driving your own car, parking adds an extra fee. 1 West Upper Wacker Drive, Chicago, Illinois, USA, 60601, Go Airport Express- 24 hour notice/advanced booking required. Look no further than our team of professionals! The wheels don't work properly and its really hard to push it adding to the stress of carrying your luggage till the room. Beautiful room. Don't know how robust the wifi was, as I didn't work in room. Commercial truck maintenance and repair is a specialty ofmore, That was a perfect review Buddy. The taxi driver was furious when I gave the destination. Discover genuine local experiences at our 170+ hotels worldwide. Join us at RAISED for a front row view of the Chicago river dyeing on Saturday, March 11th. They're hosting a conference next year that I'm attending, so was happy with this experience. The blue line of Chicago public transportation is a 3-minute walk away, and the ride to the city center takes about 40 minutes. Nice woman tending bar. Step outside of our doors and experience the Chicago Riverwalk, a must-see summer destination offering an array of breezy cafes, wineries and bars, public art, monuments, museums, and a boatload of excursions on the water. Very safe and staff is excellent. 8500 W Bryn Mawr Ave, Chicago, IL 60631-3203, Lock in the lowest price from these sites. I went back downstairs and had to wait in line again shared that I requested and paid for a king bed and got two doubles. Up to two pets allowed per room, $100 cleaning fee per stay, Languages spoken by staff: Enjoy festive cocktails and bites, live music, bag pipe performances, and more. I would definitely stay again. Renaissance Convention Center Hotel OHare Airport Parking - Way Our upscale hotel also features professional planning and catering services. Smart TV (with Netflix-so remember your login) had spotty service. Renaissance Chicago O'Hare Suites Hotel offers a revitalizing stay in an ideal location near Chicago Airport. Embrace the unexpected on our hotel rooftop, a cocktail in hand. Take Willow Rd roughly 4 1/2 miles. Renaissance Chicago O'Hare Suites Hotel: O'HARE Location perfect - See 1,288 traveler reviews, 492 candid photos, and great deals for Renaissance Chicago O'Hare Suites Hotel at Tripadvisor. Few CHeap appetizers, charge for wine/beer. Starbucks coffee in the carafes, which was great. Details. R Bar serves artfully crafted cocktails and offers a modern, lively atmosphere. A desk is also included. Time: 29 minutes Total Est. Merge onto I-94 West (Exit 292A) towards Milwaukee. He slammed his hands on the wheel and took off saying he'd waited 5 hours for a fare. Many accommodations also boast panoramic views of the downtown Chicago skyline. It was an okay night of sleep. Are there any historical sites close to Renaissance Chicago O'Hare Suites Hotel? 1 (855) 821-4553. This is a review for a parking business near Chicago, IL: "Parking with On Air was a no-drama event. On-site valet parking is available for $78 overnight. Asado Urban Grill offers American fare in a comfortable setting for breakfast, lunch and dinner. Read our, Alexandra Villalobos, Guest Services / Front Office at Renaissance Chicago O'Hare Suites Hotel, responded to this review. We hope to make all of your future stays with us brilliant! Digital Check-In. I will pick another hotel with more frequent shuttle service next time I do a park, stay, fly package. Time: 45 minutes Total Est. Would have also been nice to offer filtered or bottled water the fitness room.Only plus was I like the Aveda bath products.If you can avoid this hotel, you should. I chose the latter and had a delicious salmon burger with fries done to perfection. Even on a freezing day it's literally one street to cross and walk in the train entrance. +1 773-380-9600. But worse, the staff did not honor the hotel and meal vouchers given to me when I was bumped from my flight, so they completely ripped me off. Concierge level service, excellent. The room was nice, I like the king suite 2 room setup. Aveda Rosemary Mint shampoo, conditioner, and body wash in shower. Upon arrival back at the hotel, there was a gigantic line of flight attendants and pilots checking out at the front desk. Taxes and fees that are shown are estimates only. The hotel itself is excellent--great two room suites, large showers with Aveda bathroom products, and a nice pool area with with sauna, whirlpool, and gym. It was very unclear whether there would be enough room for everyone and the shuttle driver did not sort that out up front but was saying he wasn't sure if all the luggage was going to fit and some of might need to wait for the next shuttle (45 minutes later!). Head North out of the airport onto Cicero Ave toward IL-50 North. Now for the complaints. 2 : 1 }} {{ searchbox.package == 'PSFS' ? A no-brainer. Breakfast starts at 7, since we were leaving earlier than that, they helped us with starbucks coupons to pick a drink a snack of our choice!! But the subway, ouch. You can always call the airline to reimburse you for any money spent at the hotel when flights are cancelled. Staff in the hotel and the restaurant were efficient and friendly; a shout-out to Trisha, who seated me, my waiter Baza, and Rosa, who stopped by to check on my meal. 04:00 PM LondonHouse Chicago, Curio Collection by Hilton, La Quinta Inn & Suites by Wyndham Chicago Downtown, The Congress Plaza Hotel & Convention Center. It provided some much needed privacy from others. Renaissance Chicago OHare Suites Hotel - Airport Parking Reservations This Four Star hotel is just two miles from the O'Hare airport. It is also difficult to talk to someone when calling the number. Thank you for choosing to stay with us during your flight cancellation! Beautiful room. Ask at desk if you don't know if you're a Bonvoy member.) ADA spaces provided in parking garage. All 362 rooms are upscale and modern non-smoking suites. Merge onto I-55 North, take for about 5 miles. Very safe and staff is excellent. I could not find any information on the website for when/where the shuttle would pick up. Claim your listing for free to respond to reviews, update your profile and much more. Distance: 17.70 miles.American Taxi Dispatch, INC. Flat fare 31.00 847-255-9614. O'HARE Location perfect - Review of Renaissance Chicago O - Tripadvisor The hotel itself Is nice , I the restaurant is convenient . Take I-94 for roughly 24 miles Exit Dundee Road West (30A). I made my way there and waited for just under an hour before it arrived. I had to call the hotel to ask, which took almost 15 minutes of being on hold to get a simple one-line answer. Savor handcrafted, locally sourced food delivered straight to your hotel room, ready for you to enjoy or take on the road. Airport tax and fees may apply. We are so happy to hear you enjoyed your stay and will give shout outs to the Asado members who made your stay most memorable. For specific enquiries, we recommend calling ahead to confirm. be. The hotel is very nice but I found the airport shuttle service severely lacking (see below). What are some of the property amenities at Renaissance Chicago O'Hare Suites Hotel? I ended up having to go to Ace Hardware to buy a tub mat To stand on . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Northbrook Hotel near the Amtrak Train Station - Marriott Instead, stay at the Renaissance the night before your flight, park in the covered garage, spend a relaxing night in a comfortable suite, and wake up refreshed and ready to travel. Note: wifi is $12/day IF you don't sign up as a Marriot Bonvoy member, which is free to join. Bar service begins @11 am on Fri, 10 am on Sat/Sun. The hotel did it's best to accommodate you when you did not have a voucher booked through the airline. I got in line and waited because I was told I had to get my ticket re-validated at the front desk. Runs every 30 minutes, except between 1:00am-3:00am daily when shuttle is inactive. The rooms were good in size, comfortable bed, hygienic and clean! I booked a Park,Stay,Fly package as I had an early flights and also needed parking. The blue line of Chicago public transportation is a 3-minute walk away, and the ride to the city center takes about 40 minutes. Elite services could use some improvement. See more questions & answers about this hotel from the Tripadvisor community. Self-parking options are available in the immediate area, such as Interpark at 181 N. Dearborn. Are there opportunities to exercise at Renaissance Chicago O'Hare Suites Hotel? First of all, the rooms are noisy because they face the highways. Gym is small, ok. Could use some mats and bottled water. $35 to park your (one day) - ouch thats ridiculous (I know they are going to say thats whats comparable) but still $35(?)! Staff is friendly and helpful but the hotel misses the mark on the items that make a stay memorable! The Renaissance offers personalized Four Star Savvy Service and is perfect for business or pleasure. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The waiting area in T5 is on a narrow curb between lanes of moving traffic and it was only 50 degrees outside. more, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. When I checked out, the next morning, I asked again and was told I needed to stop back at the front desk. Experience authentic Chicago dining at Staytion Market & Bar. Our parking garage does not belong to us and we rent it in order to have a place for our guests to park when staying which results in a fee for parking. I asked if it was at the Bus/Shuttle entrance, but he said, no since you're in Terminal 5 call when you get back and they would make a T5 stop to pick me up when that shuttle came through. The room handle from within was broken along with the door stopper. I was told they were all sold out of kings beds. 8500-8550 W Bryn Mawr Ave. O'Hare. The clerk who answered did not seem confident about the exact location or even the color of the shuttle which was a little worrisome. Distance: 32.38 miles.American Taxi Dispatch, INC. Flat fare 56.00 847-255-9614. They should wash and clean it too. USB chargers at the desk. When I returned 10 minutes later the next clerk said I would need to stop at the front desk to have my ticket validated when I got back on the return shuttle. With 21 adaptable event venues and 28 breakout rooms, we offer over 40,000 square feet of meeting space in total. Yes, Renaissance Chicago O'Hare Suites Hotel offers airport transportation for guests. Easy, quick, and economical. People also searched for these near Chicago: What are people saying about parking services near Chicago, IL? Own or manage this property? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Marriott Proprietary Information. Loved the minty feel that the toiletries left us with. This is a great hotel and location for ORD travel. Very disappointing stay. Renaissance Chicago O'Hare Suites Hotel Parking | SpotHero When facing bed, it was fine. We recommend calling ahead to confirm details. Not wanting to venture out at night to look for a restaurant, I ate in the hotel. Currency calculator. There was mold in the shower . Top room amenities include air conditioning, a flat screen TV, and a refrigerator. The shuttle did come along but there was a massive line of people to get on this shuttle. Bed could use an upgrade. Now for the complaints. The suite was roomy, with a separate bedroom. Renaissance Chicago O'Hare Suites Hotel / International Tower. This past stay , post COVID was very good. 12:00 PM. Its not the easiest place to get to and find, but we managed. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. A La Carte offers a unique menu, perfect for in-room dining. My driver was Alan, a very friendly guy!more, We were looking for parking close to the Donald Stephens Convention Center without having to pay themore, -They don't salt the parking lot in winter! Needed a quick place to sleep for the night before a 6:00am flight. Renaissance Schaumburg Convention Center Hotel (No Shuttle) Commercial Parking Lot or Garage 1551 Thoreau Drive North, Schaumburg, Illinois, United States If you're looking for safe and secure Parking At Airport O'Hare, the Renaissance Schaumburg Convention Center Hotel Airport Parking is the perfect choice for you. We did drive to a restaurant, but hotel looked like it had a nice full service restaurant. Use of City cabs may result in higher fares. The convenience of this lot is insane. This is a great hotel and location for ORD travel. If you would like to report an issue please reach out to our Hero team either by phone (312) 566-7768, or email - support@spothero.com for a prompt resolution. This is the version of our website addressed to speakers of English in Canada. But conference room wifi didn't work. The room also could have used additional lamps.- The TV is fairly old school (no access to any streaming apps) and the remote didnt work properly.- The shower/tub had seen better days. Traveling out of O'Hare Airport? 8500 W Bryn Mawr Ave, Chicago, IL 60631-3203. I apologize that the communication about the shuttle and the parking ticket was provided in such a way that negatively impacted your experience with us. Discover emerging neighborhood talent in music, food, drinks, and the arts. This luggage trolley also requires upgrade. The reasonably priced menu is the same for the R-Bar and the Asado restaurant. This is a great hotel and location for ORD travel. We are working on upgrading our TV's and should have the new smart TV's within the next year as they are much needed. Mini frig in cabinet worked well. The bed was Goldilocks perfect, i.e. From Blue Line (Cumberland stop; elevators), a very easy walk along the overpass, down elevator, to sidewalk that connects to the hotel, so no need to drive if coming from airport or the city. Lots of ice too and they close the top floor off becausemore, When I got to the parking lot I was glad to see my car sitting front and center ready to go.more, I was in a pinch to find a budget parking place in O'hare to leave my car while I left formore, accident, I was given the runaround, and no one from O'Hare Blue Sky Parking even reached out andmore, ParkingValet ServicesVenues & Event Spaces, Heat Inc Valet Parking is an incredible service for your parking needs in the heart of downtownmore, However, if I needed remote parking at ORD again, I wouldn't hesitate to go with Park n Jet.more. I would definitely stay again.More. She said if I missed it to just wait 45 minutes for the next one. Then you have the noises from the traffic, subway train, and not to mention planes ( which I kinda figured). Review tags are currently only available for English language reviews. We hope to see you again for your future travels to Chicago! Conference space on 1st and 2nd floor was modest-sized but arranged very nicely. We are working on upgrading our TV's and should have the new smart TV's within the next year as they are much needed. I was given my key card and headed up to my room and unfortunately it was a room with two double beds. Turn right again onto West Bryn Mawr Avenue. I have stayed at this property many times and it always has been positive. For some rest and relaxation, visit the sauna or the hot tub. I chose the latter and had a delicious salmon burger with. 2 : 1 }} Night{{ searchbox.package == 'PSFS' ? We hope to see you again for your future travels to Chicago! Yes, it offers facilities for disabled guests. The room was nice, I like the king suite 2 room setup. Refrigerator had no freezer. I had to ask for reg coffee at the desk as only decaf was stocked. Parking is handy and adjacent to the hotel but it isnt included in the room charge quoted. Renaissance Chicago O'Hare Suites Hotel - Expedia